- 24-Hour Emergency Support
- 0800 952 0081
- info@millenniumrac.co.uk
- North Shields, North East
Millennium Refrigeration & Air Conditioning has been based in North Shields since 2000, working with businesses across Newcastle and the North East. We supply, install, service and repair the equipment that commercial premises depend on in order to trade.
That means commercial refrigeration, air conditioning and commercial catering equipment. Most of our customers are shops, kitchens, bars, offices, production facilities and healthcare sites, where a failure is not an inconvenience but a stop in trading and, often, a loss of stock. We also install and service air conditioning in homes, to the same standard.
Sales. Supplying equipment that suits the site, the load and the way the business actually runs, rather than whatever is easiest to fit.
Service. Planned maintenance on an agreed schedule, plus repairs and emergency breakdown cover when something fails.
Design. Working out what a space needs before anything is bought — capacity, layout, controls, monitoring, and how the installation will be maintained once it is in.
Most of our work comes from customers we have looked after for years, and from the contractors and consultants who bring us onto their projects. What they tend to value is not a slogan — it is that the equipment keeps running, and that the disruption involved in keeping it running stays small.
Most of our work is on commercial premises and commercial equipment, and we bring the same standards to the homes we fit air conditioning in.
Scheduled maintenance to stop faults becoming failures, and emergency support for when something has already gone wrong.
We service and repair equipment we installed and equipment we did not, including systems inherited with a building or from a previous contractor.
Visits are booked around your trading pattern wherever possible, so work happens at the point it costs you least.
The same four stages apply whether the job is a single cabinet or a full cold store.
We visit, look at the space, and ask how the business actually uses it. Nothing gets specified before that conversation.
A specification and a written price, so you can see exactly what is included before committing to anything.
Carried out around your trading pattern, with the system commissioned, handed over and explained rather than simply left working.
Planned maintenance once the system is in, and emergency support on the end of a telephone if it is ever needed.
Tell us what equipment you run and how your sites operate. We will come back with practical options and a written quotation.
Common questions about how we work. If yours is not answered here, telephone or send us a message and we will answer it directly.
We were established in 2000 and have been based in North Shields ever since.
Yes. Most of our work is commercial — shops, kitchens, bars, offices, production facilities and healthcare sites — but we also install, service and repair air conditioning in homes across the North East. More on domestic air conditioning.
North Shields, Newcastle, Gateshead, Sunderland, Durham, Northumberland and the wider North East. We also carry out work elsewhere for existing customers whose sites sit outside the region. If you are not sure whether we can reach you, telephone and ask.
Yes. A good deal of our maintenance work is on systems installed by somebody else, including equipment inherited with a building or left behind by a previous contractor.
Commercial refrigeration, air conditioning and heat pump systems, and commercial catering equipment — along with the ventilation, controls and temperature monitoring that go with them.
Yes. Visit frequency and scope are agreed per site and set out in writing before a contract starts, because a busy kitchen and a quiet office do not need the same thing.
Telephone 0800 952 0081. For a breakdown that is the quickest route to us — considerably quicker than the contact form, which is read during office hours.
Yes. We work with contractors, consultants and end clients on projects, from specification and quotation through to installation, commissioning and ongoing maintenance.
